TERMS OF USE

Welcome to Convergo, a website located at https://www.convergo.co/ (the “Site”) and operated by Dealer Marketing LLC, d/b/a Convergo, a Colorado limited liability company (“Convergo”, “Company”, “us”, “our”, and “we”). Convergo provides the Site and services provided through the Site (collectively, the “Services”), including proprietary B2B sales training programs, workshops, digital products, templates, frameworks, training materials, and related B2B sales resources and services, which may be delivered digitally, through live sessions, or through a combination of both.

These Terms of Use (“Terms”) set forth the legally binding terms for your (“User”, “you”, and “your”) use of the Services. By accessing or using the Services, you are accepting these Terms (and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and “you” and “your” will refer to such entity. If you do not agree with all of the provisions of these Terms, do not access and/or use the Services. You may not access or use the Services or accept the Terms if you are not at least 18 years old. These Terms constitute the entire agreement between you and Convergo regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.

Privacy Policy

Convergo respects the privacy of its users. Please refer to Convergo’s Privacy Policy (https://www.convergo.co/privacy), which is incorporated by reference into these Terms, and which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Services, you signify your agreement to the Privacy Policy as it may be updated from time to time.

Site Content

Our Site and Services include informational and educational content, including proprietary training materials, methodologies, frameworks, templates, and other intellectual property developed by Convergo (“Proprietary Materials”). All content on this Site and through the Services is for informational and educational purposes only, is general in nature, and under no circumstances does the content on our Site or through the Services constitute or undertake to give legal, financial, tax, accounting, or business advice specific to your particular situation. The content on our Site is not meant to be the sole basis for making business decisions. You acknowledge that business results depend on numerous factors beyond the information provided. In the event that you use the information provided through our Site or Services, we assume no responsibility for your business outcomes, decisions, or results.

Contact Form

We may include a contact form on our Site that allows you to get in touch with us to inquire about our Services, provide feedback, or request collaborations. Our contact form may ask for your personal information such as your name, email address, phone number, and reason for your inquiry.

Opt-In Communications

By downloading or accessing any free resource, lead magnet, guide, template, or other complimentary material through the Site, you acknowledge and agree that Convergo may send you follow-up communications related not only to educational content and newsletters, but also to its services, workshops, programs, advisory offerings, and other related products. You may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications.

Programs and Services

There is no guarantee that you will experience specific sales results, revenue increases, or client acquisition success from any of our programs, Services, workshops, lead magnets, or Proprietary Materials, and you accept the risk that results differ by individual. Each individual’s business success depends on their market, industry, background, dedication, desire, and motivation. As with any sales-related program or service, your results may vary and will be based on many variables, including but not limited to your individual capacity, market conditions, unique business and customer profile, starting point, expertise, and level of commitment. You acknowledge that our Proprietary Materials, methodologies, and frameworks are educational tools only and that implementation and results are solely your responsibility., application, and any results obtained are solely your responsibility. No statements, testimonials, or examples presented by Convergo should be considered as guarantees or promises of your actual earnings, results, or success. Any financial or business success numbers referenced are illustrative only and not typical. Your results will vary and depend on many factors unique to you.

Payment Terms

Pricing and Subscriptions. One-time purchases of programs, workshops, or digital products will be charged at the time of the transaction. Certain aspects of the Services, including access to ongoing programs or premium content, may be provided for a fee, subscription, or other charge.

AUTOMATIC RENEWAL TERMS: If you purchase a subscription from Convergo, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING CYCLE (MONTHLY, QUARTERLY, OR ANNUALLY, AS APPLICABLE) UNLESS YOU CANCEL PRIOR TO THE RENEWAL DATE. YOU WILL AUTOMATICALLY BE CHARGED THE THEN-CURRENT SUBSCRIPTION RATE ON YOUR RENEWAL DATE FOR THE NEXT BILLING CYCLE. By purchasing a subscription, you expressly acknowledge these automatic renewal terms and authorize us to charge your payment method on a recurring basis in accordance with the selected billing cycle unless you cancel prior to renewal. You may cancel your subscription at any time by contacting us at billing@convergo.go. If you upgrade your subscription, you will be prorated for the remainder of the billing cycle, and you will be billed the full price of the upgraded subscription the following period. Convergo may add new services for additional fees and charges, or add or amend fees and charges for existing services, at any time in its sole discretion. Any price increase for your existing subscription will require at least thirty (30) days’ advance notice, and such notice will be provided via email to the email address associated with your purchase or by posting notice on the Site. If you do not agree to the price increase, you may cancel your subscription before the price increase takes effect, and you will not be charged the increased rate. Any change to our pricing or payment terms will become effective in the billing cycle following notice of such change to you as provided in these Terms.

Payment Information; Taxes. All information that you provide in connection with a purchase or transaction must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases or transactions.

Trial Period or Discount Rates. We may offer free trial subscriptions or discount introductory subscriptions to the Services, in our sole discretion, to allow Users to become familiar with the benefits of the subscription plans we offer. Trials and introductory offers are available to new (first-time) Users only, limited to one per person or business entity, and cannot be combined with any other offer. IMPORTANT TRIAL/INTRODUCTORY OFFER TERMS: IF YOU SIGN UP FOR A FREE TRIAL OR INTRODUCTORY OFFER, WE WILL BEGIN CHARGING YOUR PAYMENT METHOD THE APPLICABLE SUBSCRIPTION FEE AT THE THEN-CURRENT RATE ON THE FIRST DAY FOLLOWING THE END OF YOUR TRIAL OR INTRODUCTORY OFFER PERIOD UNLESS YOU CANCEL BEFORE THAT DATE. YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO THE END OF YOUR TRIAL OR INTRODUCTORY OFFER PERIOD TO AVOID BEING CHARGED. We will send you a reminder email at least 3 days before your trial or introductory period ends.

Chargebacks. If you have a dispute concerning any payment transaction, please contact us at billing@convergo.co. If, at any time, you contact your bank or credit card company to reject the charge of any payable fees (“Chargeback”), this act will be considered a violation of these Terms and your payment obligations, and we reserve the right to automatically terminate your use of the Services. We reserve the right to dispute any Chargeback and take all reasonable action to authorize the transaction. In the event of a Chargeback, the Services may be terminated. We will not be liable for any loss of files, data or content as a result of a Chargeback. Without limiting other available remedies, you must pay Convergo upon demand for amounts owed under these Terms, plus interest on the outstanding amount at the lesser of one percent (1%) per month or the maximum interest allowed by applicable law, plus attorneys’ fees and other costs of collection to the extent permitted by applicable law.

Cancellation and Refunds. If you cancel Services that were a part of any automatic recurring subscription, those Services will terminate at the end of your current billing cycle. If you wish to cancel any Service before you are automatically charged for the next billing cycle, we recommend you take the steps necessary to cancel such Services no later than five (5) days before the end of the current billing cycle to allow enough time for the cancellation to process. One-time purchases of programs, workshops, or digital products are non-refundable once access credentials are delivered, access is granted, or materials are made available for download or viewing, as applicable, except as required by applicable law. You acknowledge that delivery of digital content may be immediate and irreversible upon purchase. Subscription fees are non-refundable for the current billing period, but you will not be charged for subsequent periods after cancellation. Upon cancellation or termination, you will lose access to all Proprietary Materials, and you must cease all use of such materials.

Rights and Licenses

License to Use Services. We grant you a limited, non-transferable, non-exclusive, revocable license to access and use the Services, including any Proprietary Materials provided through paid programs, downloadable resources, or workshops, solely for your internal business purposes within your own organization, and not for resale, redistribution, sublicensing, public display, external training, client-facing delivery, or other commercial exploitation. This license does not grant you any ownership rights in the Proprietary Materials, methodologies, frameworks, templates, or other intellectual property provided through the Services.

Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you will not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services or any Proprietary Materials; (b) you will not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services or Proprietary Materials; (c) (c) you will not use, copy, adapt, or rely upon the Proprietary Materials to develop, market, or deliver any product, service, training, methodology, or framework that is substantially similar to or competitive with the Services; (d) except as expressly stated in these terms, no part of the Services or Proprietary Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including but not limited to sharing with third parties, posting on social media, or incorporating into your own commercial offerings; (e) you will not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from any Proprietary Materials; and (f) you will not permit any third party to access or use the Services or Proprietary Materials. Any future release, update, or other addition to functionality of the Services will be subject to these Terms. All copyright and other proprietary notices on any Services content must be retained on all copies. You acknowledge that the Proprietary Materials contain valuable trade secrets and confidential information of Convergo.

Modification. We reserve the right, at any time, to modify, suspend, or discontinue the Services with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services, except as otherwise expressly set forth in these Terms.

Ownership of the Services and Proprietary Materials. You acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, trade secrets, and proprietary methodologies, frameworks, templates, training materials, and other Proprietary Materials, in the Services, including the Site, are owned exclusively by us or our licensors. The provision of the Services does not transfer to you or any third party any rights, title, or interest in or to the intellectual property rights, including any Proprietary Materials. All Proprietary Materials remain the sole and exclusive property of Convergo. You acknowledge that the Proprietary Materials constitute valuable trade secrets and confidential information. We reserve all rights not granted in these Terms. Any unauthorized use, reproduction, or distribution of Proprietary Materials constitutes intellectual property infringement and breach of these Terms. You acknowledge that any unauthorized use, disclosure, or exploitation of the Proprietary Materials would cause irreparable harm for which monetary damages may be inadequate, and Convergo will be entitled to seek injunctive or equitable relief, in addition to any other remedies available at law or in equity, without the requirement of posting bond.

Acceptable Use Policy

Your permission to access and use the Services is conditioned upon compliance with this Acceptable Use Policy. You agree that you will not, directly or indirectly

use the Services or any Proprietary Materials for any unlawful purpose or in violation of any applicable law or regulation;
attempt to access, interfere with, disrupt, disable, or impair the proper functioning, security, or integrity of the Services, including through hacking, probing, denial-of-service attacks, or circumvention of access controls;
make any automated use of the Services, including scraping, crawling, spidering, data mining, harvesting, or accessing the Services through bots, scripts, or similar technologies, whether for commercial or non-commercial purposes;
copy, download, reproduce, distribute, publicly display, share, or otherwise disseminate any Proprietary Materials except as expressly permitted under these Terms;
use the Services or Proprietary Materials to advertise, solicit, train, consult, or provide services to third parties, or to develop, market, or offer any product or service that is competitive with the Services;
permit any third party to access the Services or Proprietary Materials using your account credentials, or share login credentials with any other person;
remove, obscure, or alter any proprietary notices, copyrights, trademarks, or other intellectual property notices included in the Services or Proprietary Materials; or
use the Services in a manner that imposes or may impose an unreasonable or disproportionately large load on our infrastructure or otherwise degrades the performance or availability of the Services.

We reserve the right to investigate violations of this Acceptable Use Policy and to suspend or terminate access to the Services immediately if we determine, in our sole discretion, that a violation has occurred.

Feedback

If you provide us any feedback or suggestions regarding the Services (“Feedback”), you hereby assign to us all rights, title, and interest in and to the Feedback, including all intellectual property rights therein, and agree that we will have the unrestricted right to use, modify, distribute, and commercialize the Feedback and related information in any manner we deem appropriate without compensation or attribution to you. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary. Notwithstanding the foregoing, you acknowledge that any feedback regarding our Proprietary Materials does not grant you any rights in such Proprietary Materials.

Indemnity

You agree to indemnify and hold us (and our officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services, (b) your violation of these Terms; or (c) your violation of applicable laws or regulations. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Links to Other Sites and/or Materials

Third Party Sites, and Third-Party Content. As part of the Service, we may provide you with convenient links to third-party website(s) (“Third-Party Sites”) as well as content or items belonging to or originating from third parties such as applications, software, or content (collectively the “Third-Party Content”). Users may also include links to their website or other Third-Party Sites on their listings. These links are provided as a courtesy to Users. We have no control over Third-Party Sites and Third-Party Content or the promotions, materials, information, goods, or services available on these Third-Party Sites or Third-Party Content. If you decide to leave the Site and access the Third-Party Sites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the site.

Links to Our Site. You are permitted to link to our Site for non-commercial purposes, provided that you do so in a way that is fair and legal and does not damage our reputation. You may not link to our Site in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. You may not deep-link to any page of this site for any purpose whatsoever unless the link is expressly authorized in writing by us. We reserve the right to withdraw permission for any link.

Release. You release and forever discharge us (and our officers, employees, agents, successors, and assigns) from, and waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injury, death, and property damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, any interactions with, or act or omission of, other Service users or Third Party Sites, and Third-Party Content. YOU KNOWINGLY AND VOLUNTARILY WAIVE ANY PROTECTION THAT YOU MIGHT HAVE BY VIRTUE OF ANY LAW OR STATUTE PROVIDING THAT A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN ITS FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY IT, WOULD HAVE MATERIALLY AFFECTED ITS SETTLEMENT WITH THE RELEASED PARTY.

Disclaimers

THE SERVICES, INCLUDING THE SITE, ARE PROVIDED “AS-IS” AND “AS AVAILABLE” AND WE EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES: (a) WILL MEET YOUR REQUIREMENTS; (b) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (c) WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE OR (d) THAT THE SERVICES WILL BE TO YOUR SATISFACTION.

Convergo makes no representation that materials on this Site are appropriate or available for use in locations outside the United States. Access to this site from countries or territories where such access is illegal is prohibited. Those who choose to access this Site outside the United States do so on their own initiative and are responsible for compliance with local laws.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitation on Liability

IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICES ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING THEREFROM.

IN NO EVENT WILL CONVERGO’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNTS YOU’VE PAID CONVERGO IN THE PRIOR 3 MONTHS (IF ANY). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Term and Termination.

Subject to this Section, these Terms will remain in full force and effect while you use the Services. We may (a) suspend your rights to use the Site and/or Services or (b) terminate these Terms, at any time for any reason at our sole discretion, including for any use of the Services in violation of these Terms. Upon termination of these Terms, your right to access and use the Services will terminate immediately. You understand that any termination involves deletion of your data from our live databases. We will not have any liability whatsoever to you for any termination of these Terms, including for deletion of your data. Upon termination of these Terms, all of the provisions will terminate except those that by their nature should survive.

Legal Disputes

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND CONVERGO HAVE AGAINST EACH OTHER ARE RESOLVED.

You and Convergo agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of our these Terms, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.

Choice of Law. These Terms are made under and will be governed by and construed in accordance with the laws of the State of Colorado, without giving effect to any principles that provide for the application of the law of another jurisdiction.

Claim Limitations. You agree that any cause of action arising out of or related to the Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

Agreement to Arbitrate

You and Convergo each agree that any and all disputes or claims that have arisen or may arise between you and Convergo relating in any way to or arising out of this or previous versions of these Terms, your use of or access to Convergo ‘s Services, or any products or services sold, offered, or purchased through our Services will be resolved exclusively through final and binding arbitration, rather than in court. Notwithstanding the foregoing, either party may assert an individual claim in small claims court located in Denver, Colorado, if the claim qualifies and remains in such court. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to Arbitrate.

The arbitration will be conducted by JAMS Arbitration (“JAMS”) under its applicable rules and procedures, as modified by this agreement to Arbitrate. The arbitration will be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes.

Your rights will be determined by a neutral arbitrator and not a judge or jury. You understand that arbitration procedures can be more limited than the rules applicable in court. Arbitrator decisions are as enforceable as any court order and are subject to very limited review in court.

You and we must abide by the following rules: (a) ANY CLAIMS BROUGHT BY YOU OR US MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (b) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF, (c) the arbitrator will honor claims of privilege and privacy recognized at law; (d) the arbitration will be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award; (e) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (f) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses, and then in such instance, the fees and costs awarded will be determined by the applicable law.

With the exception of subparts (a) and (b) in the paragraph above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subpart (a) or (b) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision will be null and void, and neither you nor we will be entitled to arbitration. If for any reason a claim proceeds in court rather than arbitration, the dispute will be brought exclusively in the state or federal courts located in Denver, Colorado, and the parties consent to personal jurisdiction and venue in such courts..

General

Changes to Terms. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by prominently posting notice of the changes on our Site. Any significant changes to these Terms will be effective 30 days after posting such notice. Continued use of our Site or Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Copyright/Trademark Information. Copyright © 2026 Dealer Marketing LLC. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Contact Information:

Convergo
Email: billing@convergo.co

Last Updated February 3, 2026