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Find ideas to align your marketing and sales enablement to grow your revenue.

3 Challenges You May Be Having With Your Scorecard

3 Challenges You May Be Having With Your Scorecard

Developing the scorecard that works for your business is a journey.  There are some common challenges that entrepreneurs face along the way.  This blog is written to help you take action to improve your scorecard and shorten the journey. We will look at three common...

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Measuring Your Client Experience To Drive Profit

Measuring Your Client Experience To Drive Profit

I have seen a lot of entrepreneurial scorecards, and one thing is consistently missing...  the client’s perspective.  Some businesses track NPS which asks customers/clients how likely they are to recommend the product or service to their friends or colleagues, but...

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What Metrics Should You Have On Your Scorecard

What Metrics Should You Have On Your Scorecard

The process of developing the right scorecard for your business can be frustrating and is a journey. Does any of this sound familiar to you?: Am I tracking the right metrics to support my business? I have hopeless, long streaks of red for certain metrics on my...

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Symptoms That Your Content Plan is Not Working

Symptoms That Your Content Plan is Not Working

The importance of content is often overlooked in small businesses. The truth is, content enables revenue generation, and cost reduction: Revenue Generation: Great content enables prospects and clients to navigate their experience with your business quicker, with a...

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A Smarter Way To Grow Revenue

A Smarter Way To Grow Revenue

“What are we going to do to hit our 3-year goal?” Leadership teams regularly ask this question in quarterly planning meetings. The way this question gets answered determines whether the company will hit the goal or whether they’ll arrive at a future quarterly saying,...

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4 Strategies for Aligning Sales and Marketing

4 Strategies for Aligning Sales and Marketing

Sales and marketing are historically misaligned, which is very curious given their goals are really the same, right? If sales and marketing both have the same goal of bringing more clients into the business, it doesn't make sense that this misalignment still occurs....

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A Better Alternative to the Buyer’s Journey

A Better Alternative to the Buyer’s Journey

What if the way we think about Buyer’s Journey is upside down? Smart marketing and sales teams collaborate to map out the buyer’s journey, thinking about how they can provide the right information to buyers at the right time during their decision making process. While...

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5 Ways to Create a Successful Lead Nurturing Strategy

5 Ways to Create a Successful Lead Nurturing Strategy

Written by Angela Pointon, 11outof11.com Lead Nurturing Strategies: Warm Up Prospects and Book More Sales Meetings Today’s companies are looking to find, keep, and enjoy closer relationships with their customers through lead nurturing. This strategy helps businesses...

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How To Get More Business From Your Client Base

How To Get More Business From Your Client Base

Originally published on April 19, 2019. Since we know a lot has changed since 2019, we've updated the article in 2022. One of the best ways to grow revenue is to sell more to your current clients. My friend Mark Hunter likes to say, "You don't close a sale, you open a...

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Creative Strategies To Increase Price

Creative Strategies To Increase Price

Increasing costs require many businesses to raise prices. Rather than just raise prices, what if you could take a strategic approach to cost increases? Following are ideas to get you thinking creatively about how you could handle this challenging situation. First,...

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The Two Critical Bridges for Revenue Growth

The Two Critical Bridges for Revenue Growth

To get from Canada to the United States in eastern Ontario, you need to cross the St. Lawrence River. When you cross the Thousand Islands Bridge, it’s like you are crossing two bridges. In between each bridge is an island. If you only cross one bridge, you get stuck...

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How To Protect Margins and Thrive In 2021

How To Protect Margins and Thrive In 2021

2021 is a make-or-break year for many businesses. Right now we need to do everything we can to protect our margins while also growing revenue. Here are three ways that you can make that happen. 1. Focus on Cross-Selling Most great companies deliver outstanding support...

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Are You Setting Achievable Revenue Goals?

Are You Setting Achievable Revenue Goals?

There's a delicate balance between setting aggressive revenue goals and achievable revenue goals. Of course you want to grow your business, but it is helpful to have some reasoning behind raising the bar to accelerate year over year revenue growth. The same concept...

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Client Experience is more than a Vibe

Client Experience is more than a Vibe

When I say “client experience,” what comes to mind? Take 30 seconds to ponder that question before you read on. Let’s get a bit more specific and go back in time 5+ years. What sort of experience do you recall having with a taxi cab? Compare that to the experience...

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Why Do You Need a Content Strategy?

Why Do You Need a Content Strategy?

Content is at the heart of sales and marketing communication. As Darrell Amy says in his book Revenue Growth Engine, content is the fuel that feeds the sales and marketing processes that drive revenue growth. Implementing a content strategy ensures that your Revenue...

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The Convergo Approach Series: A Strategic Approach

The Convergo Approach Series: A Strategic Approach

The Convergo Approach Series Part 1: The Difference Between Convergo and a Marketing Agency Part 2: A Strategic Approach Part 3: The Lens of the Ideal Client Experience Part 4: Sales and Marketing Integration Part 5: Sales and Marketing Processes There's no better way...

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What’s a Method You Can Use to Coach Your Team?

What’s a Method You Can Use to Coach Your Team?

You may be a new manager, someone people come to for advice, or a seasoned manager looking for some new tips to help employees. Coaching is a great skill to have on your toolbelt, but how do you do it and which model should you use? There are many coaching methods out...

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